Return & Exchange Policy

Last Updated: March 30, 2026

We want you to love what you wear. Please review our refund policy carefully before placing your order.

Unopened Products

If you receive a product and it remains sealed and unopened, you may request a return within 14 days of delivery. The item must be in its original, undamaged packaging. Once we receive and inspect the returned item, we will issue a full refund to your original payment method.

Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (wrong item shipped, damaged in transit, or a defective product).

Opened Products

Due to the intimate nature of fragrance, we are unable to accept returns or issue refunds on any perfume that has been opened, used, or had its seal broken. This policy exists for hygiene and quality assurance reasons — we cannot resell a product once it has been unsealed.

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:

Your order number
A photograph of the damaged or incorrect item
A brief description of the issue

We will arrange a replacement or full refund at no additional cost to you.

Exchanges

We do not offer direct exchanges at this time. If you would like a different product, please initiate a return for the unopened item and place a new order.

Refund Processing

Approved refunds will be processed within 5–10 business days and credited to your original payment method. Please note that your bank or credit card provider may take additional time to post the refund to your account.